October 03-04 2018
Maryland, USA

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Pre Conference Workshops: Section One
Tuesday, October 2, 2018

10.00 - 12.00
Workshop A: Training Quality Management Teams
Workshop Leader: Carl Johansen, Section Manager, Utility Shared Services Quality Management, Con Edison Workshop Leader: Dennis Lapp, Former Director of QA/ QC, Industrial Sector & Active Member of ASQ Design & Construction Division,

In the past 5 years the construction industry has seen a dramatic rise in the demand for skilled Quality Managers and staff, but with no clear pathway into the career, finding and retaining these individuals can be extremely difficult. Therefore, the need to establish efficient in-house training programs is key to successful quality management.

This workshop will concentrate on:

  • Understanding how to optimize recruitment processes to hire quality staff, identifying the characteristics of a good Quality Champion
  • Implementing efficient training programs to develop staff, and quickly prepare the new workforce with the skills for excellent
    quality management
  • Establishing a good relationship between the Quality Manager and project team, and benchmarking ways training people management skills can enhance team integration
  • Reviewing external training programs and potential collaborations with academic institutions to enhance training in the fundamentals of quality managemen

Carl Johansen, Section Manager, Utility Shared Services Quality Management, Con Edison

Dennis Lapp, Former Director of QA/ QC, Industrial Sector & Active Member of ASQ Design & Construction Division,

Pre Conference Workshops: Section Two
Tuesday, October 2, 2018

13.00 - 15.00
Workshop B: The Contractor’s Perspective: Building a Program for Quality Excellence
Workshop Leader: Ken McMillan, Director of Quality Assurance, Ledcor Construction

The foundation of any quality management program is a solid, actionable plan for the entire project team. Yet, with a lack of industry standards and regulatory requirements, it is very difficult to know where to start with building a quality program for your company.

With this intention, this workshop will focus on:

  • Going back to basics: Understanding the fundamental principals of a good quality management plan for any project
  • Revealing elements that can be individualized to build a unique program best-suited to your organization, and how this can be scaled up or down according to project requirements
  • Exploring ways to ensure consistency and implementation of detailed quality management plans across the contractor and all trades

Ken McMillan, Director of Quality Assurance, Ledcor Construction

13.00 - 15.00
Workshop C: The Architect’s Perspective: Building a Program for Quality Excellence
Workshop Leader: Jeanette Shaw, Director of QA/QC & Sustainability, Powers Brown Architecture

The foundation of any quality management program is a solid, actionable plan tailored to a specific practice. Yet, with a lack of industry standards and regulatory requirements, it is very difficult to know where to start with building a quality program for your
company.

With this intention, this workshop will focus on:

• Going back to basics: Understanding the fundamental principles of a good quality management plan for any practice, and how this can be scaled up or down according to project requirements, size of company, and executive level of commitment
• Discussing the best methods to implement a company wide program, engaging staff, other stakeholders, and ensuring dedication to quality management initiatives throughout the practice
• Exploring ways to ensure internal third-party reviews are properly conducted to verify proper coordination of all consultant drawings, confirm constructability, and establish that details are included for all critical elements of the design

Jeanette Shaw, Director of QA/QC & Sustainability, Powers Brown Architecture

Pre Conference Workshops: Section Three
Tuesday, October 2, 2018

15.30 - 17.30
Workshop D: Harnessing Business Intelligence to Drive Quality Excellence
Workshop Leader: Loan Ngô, Senior Director of Quality, Mortenson

With more companies now building business intelligence teams, the potential for harnessing more complex data analytics to drive process improvement is becoming greater than ever before. However, if the correct data is not being collected and collated, the potential to understand improvement opportunities for quality excellence is significantly lessened.

Therefore, this workshop will:

  • Identify data and metrics that can be collected and analyzed to drive business wide improvements
  • Outline the process for collating and analyzing large amounts of operational data, including exploring the potential for emerging IoT enterprise software to better host and communicate feedback from data analysis
  • Discuss how predictive analytics can be harnessed to get ahead of issues likely to occur and indicate need for change

Loan Ngô, Senior Director of Quality, Mortenson

15.30 - 17.30
Workshop E: Adopting a Lean Approach to Deliver Projects Faster & More Efficiently
Workshop Leader: Peter Ukstins, Director – Integrated Construction Group, DAVIS Construction Workshop Leader: Felipe Engineer- Manriquez, Corporate Lean Manager, McCarthy Building Companies

The purpose of Lean construction is essentially to deliver the expectations of the customer in terms of value, with minimal waste in the process. However, with the concentration of Lean methods in recent years being used to drive down cost and schedules, how the same approaches can drive Quality Excellence has been less well defined.

Therefore, this workshop will provide the opportunity to:

  • Outline the importance of clarifying expectations of all parties up-front, and review tools and documents that can be used to
    communicate these to minimize gaps in understanding
  • Explore the fundamental principals of Lean, and how some established Lean systems such as last-planner and pull planning can be used to manage quality
  • Discuss lessons that can be taken from other industries to promote a task-level approach to quality management
  • Review how to optimize data feedback to the field, reinforcing the ‘Plan, Do, Check, Act’ principal, and integrating third party
    reviews to ensure continuous improvement of quality programs and increase buy-in from the field

Peter Ukstins, Director – Integrated Construction Group, DAVIS Construction

Felipe Engineer- Manriquez, Corporate Lean Manager, McCarthy Building Companies